Thursday, December 7, 2017

Crucial Conversations: Tools for Talking When Stakes are High by Kerry Patterson

Crucial Conversations: Tools for Talking When Stakes are HighCrucial Conversations: Tools for Talking When Stakes are High by Kerry Patterson
My rating: 4 of 5 stars

So I have read this book multiple times.  Here are my most recent thoughts:

I have read this book before, since it is one of the annual topics for study in our company, but I haven't had the opportunity to teach the content to others in about 3 years or so.  This reading was a great review for me, and the sessions that I conducted provided an even better review. I still appreciate the concepts in this book, although the application of them is a tall order.  Crucial conversations have a lot of latent value waiting to be claimed but are SO much work to instigate and do well at them.  This is not a complaint about the book, just a moment of whining about life.  I'm over it now.

So read this book. It is a must read. It isn't perfect, but I think it presents skills necessary for productive dialogue better than any other book I've encountered.  It is worth your time.


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